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Contact us

Whether you need help with a personalized order or just want to say hi — drop us a message below. Our friendly team usually replies within 24 hours!

    We’d love to hear from you! 💌

    At Pretty Gift Shop, your satisfaction means everything to us. Whether you have a question about your order, need help customizing a gift, or just want to share feedback — our team is here to help.

    📬 Get in touch:

    • Email: hello@prettygiftshop.com

    • Business hours: Monday–Friday, 9 AM–6 PM (EST)

    • Response time: Within 24 hours on business days

    If your message is about an existing order, please include your order number in the email so we can assist you faster.

    Looking for quick answers? Visit our FAQ page for common questions about shipping, personalization, and returns.

    Thank you for choosing Pretty Gift Shop — where every gift tells a story. 🎁